Compensation Claims Manager (Self-Insurance)

• Join this stand-out, safety and compliance driven culture
• Take charge of a claims portfolio within a supportive and friendly team environment
• Enjoy the benefits of regional lifestyle in Wodonga, VIC

About the Business

Ron Finemore Transport (RFT), a nationally recognised, regional transport and logistics business servicing the Eastern States of Australia. Established in 2004 to meet the road freight needs of regional industries and communities, RFT has grown into a leading company of over 650 people with more than 270 trucks on the road.  A strong, values-based company, RFT people are dedicated to providing safe, cost effective and reliable delivery of food and fuel products into our local communities.

Due to an internal transfer, an exciting opportunity has come up for someone wanting a fulfilling career in compliance within this highly supportive, safety and compliance-based culture, based in Wodonga VIC.

About the Role

In this role you will be responsible for delivering claims management services to support our client’s self-insurance (Comcare) licence including managing the portfolio of workers compensation claims across the business.

Your responsibilities will include:

• Managing the portfolio of workers compensation claims
• Determining liability for compensation claims
• Calculating claim entitlements
• Reporting on claims audits
• Authorising payments for claims-related accounts
• Ensuring claims management practices meet self-insurance licence conditions
• Maintenance of all claims records and ensuring all claims are up to date
• Engage with relevant parties, including liaison with the insurer, broker and business.
• Supervision of the claims officer to ensure accuracy of all claims is maintained
• Supporting return to work activities with employees.
• Ensure that all activities are performed safely, accurately and in accordance with company and customer requirements

This is a permanent, full-time role reporting to the Safety and Compliance Manager, and is based at our regional office in Wodonga, NSW.

About You
Ideally, you have a proven track record in working with self-insurance and workers compensation and understand the differences between Comcare and state-based schemes. You thrive on achieving results, prioritise accuracy in your work, are meticulous and have a natural discipline to keep yourself highly organised.

You understand the importance of strong customer service skills as you work with internal and external parties across this dynamic and growing company.

Your skills and experience for this role need to include:

• 3-5 years claims management experience (preferably self-insurance schemes)
• Familiarity with the SRC Act 1988 relating to claimant entitlements
• A meticulous eye for detail and accuracy
• Self-motivation: an ability to work with minimal supervision
• Exceptional interpersonal skills
• Fast and competent computer skills
• The ability to remain calm under pressure
• Relevant Comcare and Workers Compensation training and / or qualifications

This is a great opportunity to further your career in compensation claims management within an exciting, dynamic and growing company.

To apply for this position please fill out our Application Form, select the position, attach your CV including a Covering Letter explaining you are fit for the role.

Applications close Monday 15th March, 2021 at 8.00am. Qualified applicants are encouraged to apply immediately. Client reserves the right to interview before close-off. Please note, successful applicants will be required to undergo a pre-employment medical check.